.ncia-faq { background: linear-gradient(180deg, #eef3f8, #f8fafc); color: #253041; }
.ncia-faq [hidden] { display: none !important; }
.ncia-faq .faq-shell { width: 100%; max-width: none; margin: 0; padding: 28px 24px 48px; box-sizing: border-box; }
.ncia-faq .faq-back { display: inline-flex; align-items: center; gap: 10px; color: #8b0d16; font-weight: 700; margin-bottom: 22px; padding: 8px 0; }
.ncia-faq .faq-back span { font-size: 1.4rem; }
.ncia-faq .faq-intro { display: flex; align-items: center; justify-content: space-between; gap: 24px; padding: 32px; background: #fff; border: 1px solid #e3e8ef; border-top: 4px solid #d3131d; border-radius: 18px; }
.ncia-faq .faq-eyebrow { color: #a3101b; font-size: .82rem; font-weight: 700; letter-spacing: .12em; text-transform: uppercase; margin: 0 0 12px; }
.ncia-faq h1 { color: #07334d; font-size: clamp(2rem, 3.5vw, 3rem); font-weight: 700; margin: 0 0 12px; }
.ncia-faq .faq-intro p:last-child { color: #526174; font-size: 1.05rem; line-height: 1.6; margin: 0; }
.ncia-faq .faq-intro-icon { display: grid; place-items: center; flex-shrink: 0; width: 72px; height: 72px; border-radius: 50%; background: #fdf0f1; color: #b41320; font-size: 3rem; font-weight: 700; }
.ncia-faq .faq-controls { padding: 24px; margin-top: 20px; background: #fff; border: 1px solid #e3e8ef; border-radius: 18px; box-shadow: 0 6px 20px rgba(15, 23, 42, .04); }
.ncia-faq .faq-controls label { display: block; font-weight: 700; color: #07334d; margin-bottom: 10px; }
.ncia-faq .faq-search-row { display: flex; gap: 10px; }
.ncia-faq #faq-search { flex: 1; min-width: 0; width: 100%; min-height: 48px; border: 1px solid #b8c4d2; border-radius: 10px; padding: 12px 14px; font: inherit; background: #f9fbfd; color: #253041; }
.ncia-faq .faq-button { display: inline-flex; justify-content: center; align-items: center; gap: 10px; min-height: 44px; padding: 10px 16px; border: 1px solid #cbd5e1; border-radius: 10px; background: #fff; color: #07334d; font: inherit; font-weight: 700; text-decoration: none; cursor: pointer; }
.ncia-faq .faq-button:hover { color: #8b0d16; border-color: #b41320; background: #fff7f8; text-decoration: none; }
.ncia-faq .faq-button:disabled { opacity: .5; cursor: default; }
.ncia-faq .faq-topics { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 18px; }
.ncia-faq .faq-topic { display: inline-flex; align-items: center; gap: 10px; min-height: 44px; padding: 10px 16px; background: #f3f6fa; color: #405269; border: 1px solid #dbe2eb; border-radius: 24px; font: inherit; font-weight: 700; cursor: pointer; }
.ncia-faq .faq-topic-count, .ncia-faq .faq-topic[data-category="all"] span { min-width: 22px; padding: 2px 6px; border-radius: 12px; background: rgba(0, 0, 0, .06); font-size: .82rem; }
.ncia-faq .faq-topic[aria-pressed="true"] { color: #fff; background: #8b0d16; border-color: #8b0d16; }
.ncia-faq .faq-topic[aria-pressed="true"] .faq-topic-count, .ncia-faq .faq-topic[data-category="all"][aria-pressed="true"] span { background: rgba(255, 255, 255, .18); }
.ncia-faq .faq-topic:hover { border-color: #8b0d16; }
.ncia-faq .faq-list-heading { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin: 28px 0 16px; }
.ncia-faq h2 { color: #07334d; font-size: 1.3rem; font-weight: 700; margin: 0 0 6px; }
.ncia-faq #faq-result-count { color: #526174; margin: 0; }
.ncia-faq .faq-actions { display: flex; gap: 8px; }
.ncia-faq .faq-item { margin-bottom: 12px; background: #fff; border: 1px solid #dfe6ee; border-radius: 14px; }
.ncia-faq .faq-item[open] { border-color: #c3898f; box-shadow: 0 4px 14px rgba(15, 23, 42, .04); }
.ncia-faq .faq-item summary { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 20px 22px; cursor: pointer; list-style: none; border-radius: 14px; }
.ncia-faq .faq-item summary::-webkit-details-marker { display: none; }
.ncia-faq .faq-category { display: block; color: #9e1721; font-size: .78rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; margin-bottom: 7px; }
.ncia-faq .faq-question { display: block; color: #12374d; font-size: 1.05rem; font-weight: 700; line-height: 1.5; }
.ncia-faq .faq-toggle { position: relative; flex: 0 0 28px; width: 28px; height: 28px; border-radius: 50%; background: #f3f6fa; }
.ncia-faq .faq-toggle::before, .ncia-faq .faq-toggle::after { content: ""; position: absolute; background: #8b0d16; top: 13px; left: 8px; width: 12px; height: 2px; }
.ncia-faq .faq-toggle::after { transform: rotate(90deg); }
.ncia-faq .faq-item[open] .faq-toggle::after { transform: rotate(0); }
.ncia-faq .faq-answer { border-top: 1px solid #edf0f4; padding: 18px 22px 20px; color: #405269; line-height: 1.8; font-size: 1rem; }
.ncia-faq .faq-answer p, .ncia-faq .faq-answer li { font-size: inherit; line-height: inherit; }
.ncia-faq .faq-answer p:last-child, .ncia-faq .faq-answer ul:last-child, .ncia-faq .faq-answer ol:last-child { margin-bottom: 0; }
.ncia-faq .faq-answer ul, .ncia-faq .faq-answer ol { padding-left: 24px; }
.ncia-faq .faq-answer a, .ncia-faq .faq-note a { color: #95131e; text-decoration: underline; text-underline-offset: 3px; }
.ncia-faq .faq-empty { padding: 36px 20px; text-align: center; border: 1px dashed #b8c4d2; border-radius: 14px; background: #fff; }
.ncia-faq .faq-empty h3 { color: #07334d; font-size: 1.3rem; font-weight: 700; }
.ncia-faq .faq-help { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 20px; margin-top: 28px; padding: 24px; border-radius: 16px; background: #eaf1f7; }
.ncia-faq .faq-help p { color: #405269; line-height: 1.6; margin: 0; }
.ncia-faq .faq-help-links { display: flex; flex-wrap: wrap; gap: 10px; }
.ncia-faq .faq-button-primary { background: #8b0d16; color: #fff; border-color: #8b0d16; }
.ncia-faq .faq-button-primary:hover { background: #650911; color: #fff; }
.ncia-faq .faq-note { color: #526174; font-size: .85rem; line-height: 1.8; margin: 18px 0 0; }
.ncia-faq :is(a, button, input, summary):focus-visible { outline: 3px solid #2574a9; outline-offset: 4px; }
@media (max-width: 600px) {
    .ncia-faq .faq-shell { padding: 18px 14px 32px; }
    .ncia-faq .faq-intro, .ncia-faq .faq-controls { padding: 22px 18px; }
    .ncia-faq .faq-intro-icon { display: none; }
    .ncia-faq .faq-search-row { flex-direction: column; }
    .ncia-faq .faq-search-row .faq-button { align-self: flex-start; }
    .ncia-faq .faq-topics { gap: 8px; }
    .ncia-faq .faq-topic { padding: 10px 12px; }
    .ncia-faq .faq-list-heading { align-items: flex-start; flex-direction: column; }
    .ncia-faq .faq-item summary, .ncia-faq .faq-answer { padding: 18px; }
    .ncia-faq .faq-help { padding: 20px 18px; }
}